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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking an experienced Sales Operations Manager to partner with our Japan Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.
Job Responsibility:
Partner with the global forecast owner to drive a data-driven forecasting methodology aligned to best practices and evolving market needs
Manage regional operating activities to deliver accurate, actionable insights for Sales and Finance leadership
Support Sales Leadership in forecasting meetings by presenting trends, risks, and opportunities to drive better business decisions
Recommend org design, sales and ecosystem headcount, book of business, and quota decisions across the region
Lead Regional MBR/QBR reviews by analyzing sales funnel trends, KPIs, and driving follow-up actions to improve outcomes
Develop and maintain performance dashboards and reports, accelerating information to action across the region
Maintain data cleanliness and accuracy by working with sales systems, providing training, and supporting operational reporting needs
Requirements:
Minimum of 5 years of sales operations experience, preferably in a fast-growing environment
Deep understanding of SaaS operations, best practices, and industry standards
Strong analytical and technical skills, with proven expertise in Salesforce and BI tools
Proficient in building high-quality, sophisticated spreadsheets, models, and executive presentations
Native-level Japanese Proficiency & High-fluency in English
Nice to have:
Advanced analytics skills with expertise in BI visualization tools and SQL (specifically Sigma)