Sales Operations Manager Job at Docker

Sales Operations Manager

Docker

Location:
United States; Canada

Category:
Sales

Contract Type:
Not provided

Salary:

124000.00 - 155000.00 USD / Year

Save Job

Apply Position

Job Description:

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! We are seeking an experienced Sales Operations Manager to join our Revenue Operations team who are responsible for optimizing the success of Docker’s Sales & GTM teams to accelerate our revenue growth. Your primary focus will be building and streamlining GTM processes and systems, supporting the renewals organization, managing projects from conception to release, working alongside GTM leadership to define, build and document processes and overall strategy and planning for the Renewals & Sales organizations. An ideal candidate is a start-up builder who has experience in working with both Renewals and Sales teams, and has worked closely with Salesforce, Clari, ZoomInfo, Outreach and LinkedIn Sales Navigator. This role reports to the Director of Sales Operations

Job Responsibility:

Work alongside the GTM Leadership teams to review existing workflows and recommend improvements
Work with the Renewals Leadership to ensure good forecast hygiene and accuracy
Manage and prioritize implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes
Manage and maintain the sales technology stack, ensuring data integrity and system efficiency, and owning vendor relationships
Help manage GTM quota models for Renewals & Sales
Assist in optimizing the renewals and sales processes and ensure a smooth deal flow from lead generation through to deal closure and repeat renewal
Identify and implement continuous process improvements to enhance productivity and performance
Serve as the internal expert for the tech stack, processes and projects for the Renewals team
Track leading indicators of retention, churn, contraction and renewals management, and provide insights and recommendations based on this data to the leadership team
Assist in fiscal year planning cycle
Cultivate strong relationships with key stakeholders across various GTM departments
Contribute to efforts around data quality, integrity, standardization, and controls that ensure accurate reporting and forecasting

Requirements:

4+ years of experience in Sales Operations
2+ years of experience in Renewal Operations
Experience working for a high growth software/SaaS company
Prior experience in managing post-sales workflows, renewals forecasting, and translating data into actionable insights
Knowledgeable in managing projects including writing project plans, business requirement documents and business summaries
Track record of defining operational processes and collaborating with technology teams for successful implementation of projects
Exceptional communication and interpersonal skills
Technically savvy with Google Suite, Salesforce, ZoomInfo, Outreach and LinkedIn Sales Nav
Ability to think strategically and translate business needs into actionable plans within a fast paced environment
Comfortable and familiar with cross-functional collaboration
Able to work autonomously, with a constant focus on building for the future
Energy, enthusiasm, and love of building

Nice to have:

Strong analytical skills with experience in data analysis and reporting tools
Comfortable with new technologies and ability to communicate with those who are tech-savvy

What we offer:

Freedom & flexibility
fit your work around your life
Designated quarterly Whaleness Days plus end of year Whaleness break
Home office setup
we want you comfortable while you work
16 weeks of paid Parental leave
Technology stipend equivalent to $100 net/month
PTO plan that encourages you to take time to do the things you enjoy
Training stipend for conferences, courses and classes
Equity
we are a growing start-up and want all employees to have a share in the success of the company
Docker Swag
Medical benefits, retirement and holidays vary by country
Remote-first culture, with offices in Seattle and Paris

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

Remote work

Docker - All Job Offers

Job Link Share: