Sales Operations Manager Job at ASML (San Diego)

Sales Operations Manager

ASML

Location:
United States , San Diego

Category:
Sales

Contract Type:
Not provided

Salary:

110250.00 - 165375.00 USD / Year

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Job Description:

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

Job Responsibility:

This position is focused on driving operational excellence within the Cymer business line’s Global Account Management team that is enabling sales/account management to maximize service and upgrades revenue as well as new tool selections. This includes having overall ownership of process and tools of business processes within global account management
Have overall ownership of process and tools of business processes within global account management
Organize monthly review to capture 18 months rolling new system and upgrades demands and align with planning through demand & supply process
Own and develop forecasting tools and processes to support the business
Prepare executive monthly summaries and reports for key performance metrics related to customer accounts
Consolidate and report global account financial performance (P&L) on periodic basis
Own and optimize the deal review process and tools to support account management staff
Owns service on/off boarding process and tools as well as validating requests and getting approval
Support account management staff to meet account and business goals in revenue growth, profitability, upgrades sales, and adoption of new products
Analyze key performance metrics and make recommendations or take actions as needed to improve the business
Analyze and streamline business processes and tools used in sales / account management (tool and upgrade forecasting, account reviews, account strategies, quarterly/ semiannual customer reviews, etc.)
Collaborate with Account Management staff to develop enhanced acct management processes with measurables to drive responsibility, authority and accountability closer to the customer
Training and direct engagement with Account Directors and Managers to ensure processes are adopted and continuously enhanced
Travel – domestic and international – up to 10%
Flexibility in work hours as some of our customers are 7 / 24 – 365

Requirements:

Requires a minimum of a Bachelor’s Degree in a Business Related discipline or equivalent combination of education and experience
A minimum of 7 years of experience in customer organization including sales, business management, account management, service, technical support, marketing or product management. Preferably in the semiconductor capital equipment or service business
Cross functional experience in a large organization, multi-national, fast paced industry
Skilled in business presentations
Strong competence with the various tools, procedures used to accomplish the job. i.e. – MS Programs, SharePoint, etc.
Ability to analyze and streamline business processes
Ability to train others and be trained on new processes, etc., with new and existing customers

What we offer:

medical, dental, vision, and basic life insurance
participation in the Company’s 401k plan
eight (8) hours of vacation leave every month
(13) paid holidays throughout the calendar year

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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