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Join our team! We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature-related risks, helping businesses across sectors - from mining and renewable to CGS and financial services - make smarter, more sustainable decisions. As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation to industry. Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature. Our clients use NatureMetrics data to make critical decisions on how to protect and restore nature. This role sits at the heart of their experience ensuring that they see Naturemetrics as a trusted MRV partner. Covering off all aspects of their journey, this role really shapes how organisations such as Unilever, WWF, Amazon and Anglo American build their biodiversity playbooks. As we enter a new phase of rapid global growth, we are seeking a Sales Operations Manager to own the sales operations process, optimise our tech stack, and ensure our sales and operations teams are synchronised to deliver a seamless experience for our clients. This is a role for someone who thrives with change and growth. We are looking for a builder who can move at speed and is comfortable in the ambiguity of a scale-up.
Job Responsibility:
Process Excellence & Sales Ops Management
Workflow and Pipeline Design
Map and maintain the end-to-end sales journey
Speed of Delivery
Rapidly iterate on sales processes to remove bottlenecks
Client Excellence
Sales Automation and AI
AI Implementation
Identify, trial, and deploy AI tools and agents to automate non-selling activities
Efficiency Gains
Audit the existing sales stack to replace manual data entry with AI-driven workflows
Prompt Engineering & Training
Act as the internal expert on Sales AI
Predictive Insights
Utilise AI-powered forecasting tools
HubSpot Architecture & Data Integrity
CRM Ownership
Act as the primary architect for HubSpot
Data Hygiene
Ensure the source of truth remains clean and actionable
Change Management & Agility
Positive Evolution
Lead the team through frequent updates to tools and strategy
Navigating Ambiguity
Thrive in a high-growth environment by building scalable systems
Requirements:
3–5 years in a Sales Operations or Revenue Operations role, ideally within a fast-paced B2B or SaaS environment
Advanced HubSpot skills (certifications are a plus)
comfortable building complex reports and automation