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Sales Operations Manager

payhawk.com Logo

Payhawk

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Location:
Bulgaria, Sofia

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re seeking an ambitious Sales Operations Manager to drive the efficiency, scalability, and success of our Business Development function. As a key member of the Revenue Operations team, you'll play a pivotal role in shaping how we engage prospects, measure outcomes, and fuel outbound growth. If you're energized by optimizing systems, collaborating across teams, and using data to deliver revenue impact, this might be the perfect role for you.

Job Responsibility:

  • Optimise Business Development Workflows: Streamline and automate processes to ensure our BDR team operates with maximum efficiency and focus
  • Act as a Strategic Partner: Collaborate with senior BizDev leaders to identify areas of improvement, challenge current ways of working, and implement initiatives that increase outbound pipeline generation and improve conversion metrics such as Account Touched → Discovery Call Completed
  • Manage the Tech Stack: Own our outbound sales tooling ecosystem, including platforms like Salesloft. Ensure systems are set up to scale and used to their full potential
  • Build Smart Automations: Design thoughtful automations that enhance operational efficiency, create moments of customer delight, and free up time for high-value activities
  • Track and Report Performance: Define, monitor, and communicate key performance indicators related to outreach activity, conversion rates, and system usage. Use insights to inform strategy and advocate for change

Requirements:

  • 5+ years of experience in Sales Operations, RevOps, or a similar role
  • Proven track record within a high-growth SaaS or B2B environment
  • Data and process skills: Ability to self-serve data, analyse GTM data, and measure impact to inform decision-making
  • Tooling expertise: Hands-on experience managing and optimising outbound prospecting platforms (e.g. Salesloft, Outreach) and knowledge of CRM systems (e.g. Salesforce)
  • Automation mindset: Familiarity with workflow automation tools (e.g. Zapier or n8n) and a passion for streamlining processes and driving efficiency
  • High ownership and accountability: A proactive self-starter who takes initiative, challenges the status quo and drives projects forward with minimal direction
  • Strong communicator: Excellent collaboration and communication skills with the ability to influence stakeholders and align teams around initiatives
What we offer:
  • 30 days holiday paid leave
  • Competitive compensation package
  • Exchange policy to another Payhawk office (Amsterdam, Barcelona, Berlin, Paris, Sofia)
  • Flexible working hours
  • Regular international team-wide events
  • Opportunity to use the Payhawk product with a monthly travel allowance

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
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