Sales Operations Manager - Outbound

• Build, manage and execute outreach campaigns in Linkedin and Outreach.io to agreed target lists, constantly monitoring engagement and adjusting accordingly to grow our DEPT®fluencers networks with relevant connections
• Support ongoing outreach hustles as well as partner and conference/event hustles for our EMEA markets by building target lists, drafting outreach copy, coordinating meetings, generating registrations & coffee dates in close collaboration with the marketing team & the growth marketing team
• Develop, manage and support with a proper follow up strategies and workflows
• Contribute to the creation of campaign themes and outreach ideas with the marketing team & the growth marketing team, and execute engagement strategies for UKI to help nurture prospects into tangible connections that will be handed to the sales team (incl ABM)
• Attend relevant industry events, support with lead/coffee date preparation & organisation, and represent DEPT®
• Manage the qualification of marketing qualified leads (MQLs) against specified criteria and coordinate outreach with key executives at DEPT® to ensure the best results
• Support with the administration and clean-up of our CRM system (Salesforce). By checking dashboards and holding other lead owners accountable you’re making sure the data of our internal information database is up to date at all times

• Are internationally oriented and master the English language in speaking and writing
• Have strong verbal and written communication skills, interpersonal and organisational skills
• Are commercially driven
• Have good time management skills and the ability to stay flexible in a fast paced environment
• Are very well organised and structured and able to effectively communicate the status and developments of your work
• Are the example of proactivity and result-orientation and you always apply a confident, can-do attitude
• Are a great listener and able to identify both a client's needs and that of your colleagues
• Can demonstrate being a trusted first point of contact for new business leads to conduct a thorough qualification process, providing a detailed handover to the sales team
• Are interested in getting to know a full range of communication techniques, including goal oriented calling, emailing, LinkedIn etc. to build engagement and achieve results
• Are eager to learn and always open to new developments

Although full training will be given, experience with CRMs like Salesforce (or similar sales database), LinkedIn Sales navigator and outbound tools like Apollo / Outreach.io would be beneficial

• Hybrid working policy
• Monthly public transportation card as part of our ongoing effort to protect the environment
• Stay happy and healthy with a contribution to your health through the OpenUp platform and access to private health insurance
• Health and wellness benefits through a Sportmaster card with which you may do sports activities each day in different locations
• Profit-sharing bonuses at the end of each year along with a referral bonus upon each successful hire
• Refreshments are provided in the office all week, as well as drinks at 4pm on a Friday
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities