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We are currently looking for a Sales Operations Manager (Modern Trade - Key Account Channel) for a global FMCG leader. This position serves as the strategic architect for the total Modern Trade channel, providing the operational frameworks and data-driven insights necessary to deliver superior results. Reporting to: Head of Sales Operations Location: Kuala Lumpur Team size: 3 Join a dynamic MNC environment in a high-impact role that bridges the gap between sales planning, category management, and in-store execution.
Job Responsibility:
Serve as the strategic architect for the Modern Trade (Key Account) channel, leading annual sales, Gross-to-Net (GTN), and in-store investment planning
Partner closely with the sales team to prepare and negotiate high-impact Joint Business Plans (JBPs) and category management strategies with key retailers
Utilize monthly scan sales analysis (e.g., Nielsen, Dunnhumby) to track performance, identify market gaps, and provide data-driven insights to Customer Marketing
Support space management through the development of Planograms and fixturization in partnership with cross-functional teams
Define and track "Perfect Store" standards while designing efficient merchandiser networks to ensure optimal stock availability and shelf compliance
Drive sales capability by designing and implementing incentive schemes specifically tailored to motivate high performance within the Key Account channel
Requirements:
Bachelor's Degree or equivalent
Minimum 5 years of experience in Sales, Key Account Management, Sales Operations, or Trade Marketing within the FMCG industry
Advanced proficiency in MS Excel, with a strong ability to translate complex data into actionable commercial recommendations
Proven hands-on experience in Nielsen and Retailer Scan Data analysis to identify market trends and opportunities
Strong strategic thinking and analytical problem-solving skills, with the ability to influence stakeholders cross-functionally