This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for an analytical, curious, and impact-driven Sales Operations Manager to join our Revenue Operations team as an individual contributor. Our departmental mission is to empower Intercom’s go-to-market teams with the systems, insights, and strategies that drive predictable revenue growth and create exceptional customer experiences. In this role, you will be a pivotal strategic partner to our NAMER Existing Business Sales Director and their organization and our LATAM Existing Business team. This unique opportunity places you at the forefront of data, process optimization, and strategy execution, directly contributing to our fast-growing sales team achieving ambitious targets. You’ll manage complex workflows end-to-end, bring structure to ambiguous problems, and connect data to the broader business context. This is a chance to significantly influence Intercom’s growth trajectory, deliver improved efficiencies for Sales, and work in a dynamic, AI-first, data-driven environment.
Job Responsibility:
Act as a trusted advisor and strategic partner to AMER sales leaders, proactively understanding their challenges, identifying opportunities for improvement, and shaping clear, data-driven recommendations
Develop, support, and continuously refine scalable operational cadences for sales forecasting, quarterly business reviews, and performance reporting
Follow and improve clear, efficient intake processes for new Sales Operations requests, ensuring effective prioritization and execution
Own and drive cross-functional projects, leveraging industry best practices in areas such as sales forecasting methodology, defining and optimizing books of business and account coverage models, and Salesforce enhancements
Collaborate with key stakeholders across Sales, Business Systems, Sales Enablement, Customer Success, and Revenue Operations to drive alignment and execution
Regularly analyze sales performance data, developing and maintaining robust dashboards and reporting frameworks
Translate complex data into clear, compelling narratives and provide actionable insights and strategic recommendations to sales leadership
Identify opportunities to leverage AI to enhance existing processes, automate manual workflows, and improve the quality and accessibility of insights
Optimize relevant content and prompts for our internal AI content repository
Embody a culture of high standards, ensuring exceptional quality in all project deliverables, documentation, and sales enablement engagements
Proactively document methods and reasoning so workflows are scalable and repeatable
Requirements:
3–5 years of experience in Sales Operations, ideally within a high-growth SaaS or AI company
Advanced Salesforce expertise: reporting, dashboards, data integrity, user administration, etc.
Exceptional analytical and data modeling skills: expert in Excel/Google Sheets
able to translate complex data into actionable insights
Strong project management skills: able to manage multiple projects from scope to delivery
organized and detail-oriented
Exceptional communication: clear, concise written and verbal skills
adept at presenting insights and recommendations to leadership
Strategic business acumen: able to translate sales strategy into operational plans
proactive, structured problem-solver with good judgment
Bachelor's Degree
Nice to have:
Experience with Tableau, Clari, Gong, Outreach, SQL
What we offer:
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.