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At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1600 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential!
Job Responsibility:
AI Agent Development & Deployment: Design, build, and deploy AI agents using platforms like Opal and Opti-GPT to automate routine operational tasks, improve data accuracy, and generate actionable insights for Sales
AI-Driven Data Management: Help own and enhance the Sales Operations data framework within our Salesforce and Clari instances, focusing on AI-driven data analysis, validation, and reporting. This includes managing AI-powered SFDC Data Dashboards and partnering with our data team around Power BI Dashboards
Process Automation with AI: Establish best practices in data hygiene and operational processes, leveraging AI tools to automate data validation, identify anomalies, and streamline workflows for Salesforce deal and project management
AI-Assisted Reporting & Analysis: Utilize AI capabilities to support quarterly and annual Sales Territory redistribution, quota management within Clari, and ad-hoc reporting, ensuring data quality and efficiency remains consistent from IC level to board-level reporting
AI Tool Integration: Actively explore, integrate, and manage various AI tools and large language models such as Claude, Gemini, and ChatGPT to enhance operational efficiency and problem-solving capabilities. Partner with IT and CS for the AI steering committee to plan, scope, test, and deliver AI capabilities to the field
Continuous AI Optimization: Review and improve current operational frameworks by identifying opportunities for AI integration, aligning processes into a unified AI-augmented motion across Sales. Build a governance model around AI for Sales use and management, with support from IT and in partnership with Ops counterparts in the AI Accelerator Program to ensure alignment across the organization
Develop and maintain trust cross-departmentally, advocating for AI-driven solutions
Maintain current functional knowledge and technical expertise of our platform with a strong emphasis on AI capabilities
Stay updated on industry news, AI technology products, platforms, and partners to maintain deep industry and ecosystem expertise
Requirements:
1-3 Years of experience working for a SaaS organization
1+ Year of Salesforce Experience
Familiarity with data structures and reporting tools such as Snowflake, PowerBI, and advanced Salesforce reporting
Proven experience with AI tools and platforms such as Opal, Opti-GPT, Claude, Gemini, or ChatGPT
Demonstrated ability to build, configure, or manage AI agents for operational tasks
Bachelor’s degree or related educational degree or certificates
What we offer:
Best-in-class compensation plans
Two annual festival bonuses
Recognition and rewards programs
Vacations days
Annual Work/Service Anniversary Leave
Parental leave (both maternity and paternity)
Health insurance
Reproductive benefits for both parents
Volunteering opportunities to make a difference
Chance to work alongside our incredible global team
Free communal transport facilities inside Dhaka to and from the office