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We are seeking a detail-oriented and customer-focused Sales Operations Coordinator to join a growing team in Alpharetta, GA. This contract-to-hire opportunity is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for supporting operational processes that drive business success. In this role, you will serve as a key liaison between internal teams, external partners, and field professionals, ensuring the timely and accurate processing of timesheets, expense reimbursements, and operational requests. The ideal candidate is highly organized, proactive, and capable of managing multiple priorities while delivering exceptional service.
Job Responsibility
Coordinate and manage timesheet processing and approvals through online portals
Follow up with clients and stakeholders to ensure timely submission and approval of timesheets
Support internal teams by answering questions related to timesheets, expenses, policies, and portal functionality
Process and review expense reimbursements and referral bonus payments
Investigate and resolve inquiries, discrepancies, and operational issues in a timely manner
Maintain and upload required documentation to support payroll and reimbursement processes
Serve as a liaison between operations, accounting, and other internal departments
Generate reports and provide operational support as requested
Assist with training initiatives, process improvements, and best practice implementation
Support special projects and new process rollouts as needed
Requirements
High school diploma or equivalent required
Bachelor’s degree preferred
1+ year of experience in sales operations, customer service, payroll, staffing, healthcare operations, or a related field
Proficiency with Microsoft Office Suite, including Excel, Outlook, Teams, and Word
Experience with Salesforce or similar CRM platforms preferred
Strong attention to detail and organizational skills
Excellent written and verbal communication abilities
Ability to prioritize multiple tasks and meet deadlines in a dynamic environment
Strong critical thinking and problem-solving skills
Ability to work independently while collaborating effectively with cross-functional teams
Nice to have
Bachelor’s degree
Experience with Salesforce or similar CRM platforms