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Kitchen Tune-Up is seeking a Sales & Operations Coordinator to join our growing kitchen remodeling company. This valued team member handles all correspondence, client communication, and support duties for our busy team. As an Administrative Assistant you will work with our sales and installation teams to help coordinate projects, provide customer service and help facilitate an overall amazing client experience.
Job Responsibility:
Maintain accurate records using CRM software
Work scheduled hours in showroom, option to work from home remainder
Work with Project Manager and franchise owner to prepare and organize documentation for project records
Track and schedule project timelines
Place and submit orders from suppliers
Work collaboratively with a team
Answer incoming calls and input, track, and maintain prospects and client information in our CRM
Check orders as they arrive for damage and accuracy, sign for deliveries, and assist Project Manager, franchise owner, and other team members
Orders and prepare gifts for clients
Uses an online dashboard to request and respond to online reviews
Uses an online dashboard to deploy content to social media. Comfortable using Facebook and Google Business Profile to post content and respond to inquiries
Organize project photography and post to social media
Requirements:
Computer and smartphone proficient
Proficient with Microsoft Office including Word, Excel, and Outlook
Highly motivated and dependable
Organized with a strong attention to detail
Resourceful and willing to learn new computer programs
Ability to set priorities and work in a fast-paced environment
Excellent written and verbal communication skills
Nice to have:
Experience with using social media for business lead generation preferred, but not required
Have a strong attention to detail and are optimistic, enthusiastic, and friendly
Are innovative and prefer working in unconventional ways or on tasks that require creativity