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Sales Operations Coordinator - Premium EV's

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General Motors

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Location:
Brazil , São Caetano do Sul

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Hybrid: This position requires you to work on-site 3 times a week (Tue to Thu)

Job Responsibility:

  • Develop and maintain sales processes and workflows aligned with the premium customer journey to ensure a high‑quality experience
  • Support continuous improvement of sales back‑office processes (order-to-delivery, billing flows, dealer/partner interaction)
  • Coordinate and execute planning to develop processes for short-term forecast, distribution, pricing, and other sales back-office activities
  • Ensure new sales strategies to conquer EV intenders and develop a hassle-free sales model considering a 360-degreee approach to the EV ecosystem beyond the car itself
  • Connect to all involved players to ensure project goals are achieved (Commercial, Legal, Finance, IT, GMF, Partners, Pre-Owned and others), including aligning to Project and Sales Leaders
  • IT Connection: Debate and present to IT team the required solutions and track their implementation
  • Coordinate cross functional meetings between areas/stakeholders to guarantee synchronized execution with all areas aware and onboard of all Sales and customer experience initiative
  • Responsible for evaluating the market, supporting the definition of industry assumptions and developing short-term forecast projections, besides connecting it with forecast team to assure volume availability
  • Analyze demand and manage distribution to ensure the right vehicle reaches the right place at the right time
  • Competition evaluation to define commercial strategy, aligning pricing, incentives and other P&L variables, to assure value maximization
  • Track and continuously evaluate results to support business decisions

Requirements:

  • Bachelor degree completed
  • Previous experience in at least two related sales operations areas is highly desirable
  • Experience in automotive sales operations, including commercial and field activities with premium brands, is highly desirable
  • Advanced or Fluent in English
  • Strong proficiency in Microsoft Office and Power BI
  • experience with AI tools is a valuable advantage
  • Availability for travel
  • Valid CNH and driving skills
  • Actively seeks customer feedback and builds a clear understanding of their needs, issues, and priorities
  • Ability to develop structured analyses
  • Works independently with minimal supervision, acting as a resource for colleagues
  • Willingness to adopt a test & learn mentality to foster innovative solutions for the sales channel and customer journey
  • Positive, proactive attitude and self-oriented
  • Data-driven mindset, while able to deal with ambiguity
  • Excellent organizational and project management skills
  • Ability to work under pressure and manage multiple projects simultaneously
  • Exceptional communication and interpersonal skills
  • Strategic orientation
  • Results-oriented
  • Strong change‑leadership capabilities
  • Collaboration & influencing
  • Effective self‑management and ability to learn quickly (“learning on the fly”)

Nice to have:

  • Experience in automotive sales operations, including commercial and field activities with premium brands, is highly desirable
  • experience with AI tools is a valuable advantage

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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