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Ericsson Logo Ericsson · Sales

Sales Operations Co-op

Canada, Montreal 64125.00 CAD / Year · Job Posted June 01, 2026
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Job Description

Ericsson is seeking a Sales Operations Co-op intern to join the Canada team based in Montreal. This team plays a key role in driving sales growth, improving processes, and supporting a diverse customer base — including Tier 1 Communications Service Providers (CSPs), regional operators, utilities, government entities, and channel partners. The variety of customers this team serves creates a dynamic environment with exposure to different types of businesses and a wide range of challenges and learning opportunities. This is an internship (co-op) position.

Job Responsibility

  • Support Key Account Managers with the quote-to-cash process flow
  • Build and maintain strong customer relationships to support continued business growth
  • Drive digitalization initiatives by implementing new tools that improve the customer experience and streamline internal workflows
  • Collaborate with the supply chain team to ensure hardware availability
  • Manage customer price books
  • Support quarterly net sales targets and cash collection activities

Requirements

  • Strong problem-solving and analytical abilities
  • A process-oriented mindset with a proactive, solution-focused approach
  • Excellent communication skills
  • experience in customer management is an asset
  • Ability to manage and coordinate across multiple stakeholders
  • Relationship-building skills and the ability to work independently
  • Project management skills and business acumen
  • Advanced proficiency in Microsoft Excel, including Macros
  • Experience with SAP
  • Coding or programming experience (an asset)
  • Demonstrated ability to take initiative and contribute to team goals
  • Currently enrolled in or recently completed a Bachelor's degree in a relevant field such as business, science, or telecommunications
  • 2.7+ GPA on a 4.0 scale or equivalent
  • Available for a full-time co-op
  • Actively enrolled in an accredited undergraduate on a full-time basis at a 4-year college or university at the time of the co-op
  • Bilingual French and English

Nice to have

  • Coding or programming experience
  • experience in customer management
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