Sales Operations Associate

• Quotation Management: Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities
• Automation: Ensure all systems and data are aligned to drive automation across selling and service processes
• Price Support: Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications
• Order Processing support: Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing
• Issue Resolution: Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence
• Post-Invoice Adjustments: Handle post-invoice adjustments both internally and externally when necessary
• Backlog Management: Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing
• Team Collaboration: Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers

• English on min C1 level (both spoken and written)
• Good knowledge of MS Office, especially Excel (formulas, pivot tables)
• Customer Service, Order Management or Sales experience
• Accountability
• Communication and coordination skills
• Customer-oriented attitude
• Team player

additional language is an asset

• Permanent contract with 3 months’ probation period
• Relocation package
• Interesting career development opportunities in a quickly growing environment
• Premium Medical Care program + Dental Package
• MyBenefit System (including MultiSport Card & vouchers)
• Dynamic environment with a friendly work atmosphere