Sales Operations Assistant/Associate - French-speaking

• Serve as a key point of contact for customers and international colleagues, providing timely and accurate support in daily interactions
• Co-ordinate and administrate tenders, assist in planning and coordination of product demonstrations and customer in-house visits and reference site visits
• Assist with sales forecasting and planning, ensuring that sales targets and forecasts are accurately reflected and regularly updated
• Customer Data Maintenance in ERP and CRM systems
• Coordinate customer orders, assist with revenue planning and follow up to ensure accurate and timely shipments and payments
• Manage the administration of regional sales activities, supporting our local sales representatives, support engineers, distributors, and other internal departments
• Collaborate with cross-functional teams, including finance, analytics, and legal, to ensure compliance with contracts, accurate revenue tracking, and seamless data flow across integrated platforms
• Serve as a key point of contact for customer follow-up, ensuring satisfaction and handling inquiries regarding shipments, payments, or service
• Review and follow up on installation documentation, revenue processing, account receivable and invoice correction
• Coordinate documentation for Audits

• A commercial education with experience in sales support or customer service within an international environment
• Strong computer skills with proficiency in integrated IT solutions, such as SAP and Salesforce.com
• C2-level/business-fluent proficiency in both French and English
• A proactive mindset with strong problem-solving skills and keen attention to detail
• Capable of thriving in a fast-paced environment, managing multiple tasks effectively and meeting tight deadlines

Relevant professional experience, ideally including collaboration or project work with public administration bodies in France (e.g., government agencies, ministries, or municipal institutions)

• 30 vacation days, plus December 24th and December 31st
• Flexible working hours
• Hybrid work model within Germany
• Bike leasing via cooperation partner "BikeLeasing"
• Parking garage and safe underground bike storage
• Award-winning subsidized company restaurant and in-house cafes
• Variety-rich fitness program in our ultra-modern 360m2 company gym
• Regular after work, team, and company events
• Comprehensive training and continuing education opportunities