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NTT DATA Logo NTT DATA · Sales

Sales Operations and Support Specialist – Global IP Network

United Kingdom, London · Job Posted June 16, 2026
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Job Description

The RSE Program Specialist (RPS), will be part of Global IP Network’s (GIN’s) Sales Enablement and Channel (SEC) team, and is responsible for managing the relationship between the internal NTT DATA Region Sales Entity (RSE) teams and GIN including deal process and revenue growth. Reporting to the Sr. Manager, Sales Enablement and Channel, the RPS is the main point of contact for RSEs, in all matters relating to sales opportunities, business processes and commercial requests. The RPS will be responsible for building relationships with key stakeholders in the RSE organization. Acting as the sales enablement resource for the sale of GIN services by the RSEs.

Job Responsibility

  • Serve as the expert resource for the GIN organization for the wider NTT DATA RSE organization
  • Responsible for ensuring continued growth of New Incremental Monthly Recurring Revenue (NIMRR) bookings by RSE teams
  • Primarily focused on continued deal flow and revenue growth from the RSE teams
  • Manage and enforce training, sales enablement initiatives and globally developed policies, processes and strategies
  • Meet with NTT DATA’s RSE teams globally as necessary
  • Travel up to 10%
  • Supports RSE teams by creating, evaluating and optimizing sales opportunity responses
  • Provides periodic reports to GIN management on RSE performance and others as needed

Requirements

  • Highly versed in enablement roles in the telecom and/or tech industry
  • Ability to work in a remote environment with teams across multiple time zones globally
  • Sensitive to culturally diverse business environment
  • Keen ability to pull the right levers to positively influence key stakeholders within internal organizations
  • Understanding sales targets and familiar with a quota-driven environments
  • Must be a team player who is goal-oriented and willing to voice creative and expert opinions to build a positive result for GIN
  • Comfortable navigating the ever-changing environment within a large organization and remain positive in potentially challenging environments
  • Strong presentation skills and public speaking abilities
  • Additional languages are a plus
  • Bachelor's degree or equivalent in business or sales or a related field
  • 3 – 5 years of experience in the areas of Program Management, Sales Ops or Sales Enablement
  • 1 – 2 years of experience within the Telecom and/or IP industries preferred
  • Experience with global international teams is a plus

Nice to have

  • Additional languages are a plus
  • 1 – 2 years of experience within the Telecom and/or IP industries preferred
  • Experience with global international teams is a plus
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