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Sales Operations Analyst

https://www.randstad.com Logo

Randstad

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Location:
Greece , Néa Ionía

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you an analytical mind passionate about using data to drive business excellence? We are seeking a Sales Operations Analyst to join a company, within the fastest-growing Dermatological Beauty division. This role is pivotal for accelerating digital transformation and optimizing the performance of the Medical Representatives team, by leveraging technology and data analysis.

Job Responsibility:

  • CRM/CLM Administration: Deploy, manage, and support CRM/CLM tools (Veeva) for medical representatives. This includes managing customer data, territory alignment, user profiles, and data loading (via Data loader)
  • Reporting & Dashboards: Create reports (Power BI) and dashboards to monitor the effectiveness of Medical Representatives
  • Data Analysis: Gather and analyze medical landscape data (sales activities, prescription panels, barometers) to support the definition of healthcare professionals’ segments and optimize the ROI of activities
  • Segmentation & Targeting: Develop and implement Segmentation & Targeting strategies, adapting them to balance investments and geographical needs for each business unit
  • Bonus Schemes Support: Support the development, implementation, monitoring, and reporting of bonus schemes for the field team
  • Digital Transformation: Champion digital transformation initiatives, identifying opportunities for process improvement, and implementing new digital tools (e.g., Power App solutions)
  • Business Intelligence: Provide business intelligence insights to management, monitor performance indicators for each channel, and synthesize survey data to capture market reality
  • Training: Ensure that all concerned internal staff are trained in the tools and systems

Requirements:

  • 2-3 years experience in previous sales support, business analyst or sales analyst role
  • Strong organizational, multi-tasking, and project management skills
  • Experience working as part of cross-functional teams
  • Strong communication, leadership, and project execution and delivery skills are essential
  • Degree in Business or Science
  • Sales Force Excellence qualification or 1–2 years of experience in a Sales Force Excellence role, preferably in a pharmaceutical company or agency
  • In-depth knowledge of CRM reporting systems
  • Power BI knowledge
  • High level of computer literacy with in-depth knowledge and efficiency in Excel and PowerPoint and mapping packages

Additional Information:

Job Posted:
January 25, 2026

Expiration:
April 28, 2026

Employment Type:
Fulltime
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