Sales Operations Analyst Jobs

Sales Operations Analyst

W. W. Grainger

Location:
United States , Lake Forest

Category:
Sales

Contract Type:
Not provided

Salary:

61000.00 - 101600.00 USD / Year

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Job Description:

The Sales Commission Analyst is responsible for the ongoing execution of sales commission processing for North American Sales Compensation. The role is responsible for incentive commission processing, reporting and case management for the sales organization. Works independently and cross-functionally within Sales Operations, Human Resources, Finance and Payroll teams. The North American Sales Compensation team is responsible for the sales commission polices and processes for all sales teams in the US and Canada, approximately 3,000 team members.

Job Responsibility:

Manage monthly commission processes for sales and other eligible team members
Address inquiries and resolve commission-related cases promptly
Evaluate and recommend actions on exception requests and escalations
Serve as a liaison across business functions and provide backup support for compensation metrics, reporting, accounting schedules, SOX compliance, and commission documentation
Develop and maintain business process documentation and desktop procedures
Lead assigned projects, identify process improvement opportunities, and implement enhancements to tools and workflows
Plan and track activities to optimize commission processes
Facilitate communication between Sales Operations and field teams
Partner effectively with stakeholders across functions

Requirements:

Bachelor's Degree or equivalent experience
2+ years experience administering sales commissions
Proficiency in Microsoft Applications functionality, specifically Excel (e.g. pivot tables, vlookups, advance formulas) and PowerPoint
Experience communicating and influencing different level audiences across an organization
Experience operating and optimizing automated sales commission systems to support accurate incentive processing
Experience analyzing data, identifying issues, and developing solutions
Experience coordinating projects and managing timelines with a focus on driving process improvements
Experience working collaboratively in a team environment, while fostering trust and building rapport
Experience creating standard work procedures

Nice to have:

Experience working with enterprise data warehouse systems (e.g. Teradata, SQL, Snowflake)

What we offer:

Medical, dental, vision, and life insurance plans with coverage starting on day one
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Additional Information:

Job Posted:
December 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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