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Sales Operations Advisor

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NTT DATA

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Location:
United States , Plano

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Sales Operations Advisor is a key role supporting the SLED business unit by managing operational processes and championing sales technologies. The ideal candidate will have at least 3 years of experience in sales operations, with advanced knowledge of CRM software like Salesforce and data visualization tools such as Power BI. A bachelor’s degree in Business Administration or Finance is required. This full-time position offers a remote work option and requires strong analytical skills to provide actionable insights into sales performance.

Job Responsibility:

  • Support the execution and continuous improvement of sales processes, ensuring alignment with corporate sales methodologies and governance standards
  • Document and maintain sales workflows, operating procedures, and sales playbooks
  • Identify inefficiencies in sales processes and recommend improvements or automation opportunities
  • Assist in implementing operational initiatives that improve sales productivity and effectiveness
  • Act as the business unit champion for CRM platforms (e.g., Salesforce) and other sales tools
  • Promote adoption and effective use of sales systems and processes within the SLED sales organization
  • Partner with finance, strategy, and business unit leadership to address system enhancements, issues, and user needs
  • Provide guidance to sales teams on best practices for maintaining accurate opportunity and account data
  • Develop reporting and analytics that track key sales metrics including pipeline health, deal progression, conversion rates, and revenue attainment
  • Build dashboards using tools such as Power BI or Salesforce reporting
  • Analyze sales performance trends and provide insights to sales leadership
  • Support executive reporting and monthly and quarterly business reviews
  • Support pipeline governance and ensure opportunities are accurately tracked and staged within the CRM
  • Monitor pipeline coverage, deal velocity, and forecast accuracy
  • Provide analytical support for forecast reviews and revenue planning activities
  • Deliver insights that improve forecast predictability and sales performance
  • Provide operational support for sales enablement initiatives including onboarding, tool training, and process education
  • Support the rollout of new sales tools, reporting capabilities, and operational processes
  • Develop documentation and training materials to support consistent tool usage and data hygiene
  • Act as a liaison between sales teams and enablement stakeholders to address operational needs
  • Partner with corporate sales operations, Finance and IT teams responsible for administering sales platforms
  • Provide feedback and recommendations on system improvements based on sales team needs
  • Support evaluation and adoption of new sales productivity tools and analytics capabilities
  • Partner with Sales, Marketing, Finance, and Strategy teams to ensure alignment on pipeline visibility, territory planning, and performance tracking
  • Support territory design, account segmentation, and quota planning initiatives
  • Collaborate with finance teams on forecasting and revenue reporting

Requirements:

  • 3 years in sales operations, revenue operations, or analytical roles
  • Advanced knowledge of CRM software (Salesforce), Excel, and data visualization tools like Power BI and/or Tableau
  • Strong ability to analyze data, identify trends, and provide actionable insights
  • Ability to collaborate across departments and train team members
  • Bachelor’s degree in Business Administration, Finance, or a related field

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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