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Sales Operations Advisor

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NTT DATA

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Location:
United States , Plano

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Sales Operations Advisor supports the SLED business unit by managing operational processes, championing the adoption of sales technologies, and delivering performance analytics that drive revenue growth and operational efficiency. This role serves as a key operational partner to sales leadership by ensuring the integrity of sales data, providing actionable insights into pipeline and performance metrics, and supporting sales teams through process optimization, tools, and operational guidance. The position acts as a bridge between strategy and execution, translating business objectives into operational workflows, reporting frameworks, and performance insights that support the sales organization. The role also serves as a subject matter expert in sales operations processes and analytics within the business unit.

Job Responsibility:

  • Support the execution and continuous improvement of sales processes
  • Document and maintain sales workflows, operating procedures, and sales playbooks
  • Identify inefficiencies in sales processes and recommend improvements
  • Assist in implementing operational initiatives that improve sales productivity
  • Act as the business unit champion for CRM platforms and other sales tools
  • Promote adoption and effective use of sales systems
  • Partner with finance, strategy, and business unit leadership to address system enhancements
  • Provide guidance to sales teams on best practices for maintaining accurate data
  • Develop reporting and analytics that track key sales metrics
  • Build dashboards using tools such as Power BI or Salesforce reporting
  • Analyze sales performance trends and provide insights to sales leadership
  • Support executive reporting and monthly and quarterly business reviews
  • Support pipeline governance and ensure opportunities are accurately tracked
  • Monitor pipeline coverage, deal velocity, and forecast accuracy
  • Provide analytical support for forecast reviews and revenue planning activities
  • Deliver insights that improve forecast predictability
  • Provide operational support for sales enablement initiatives including onboarding, tool training, and process education
  • Support the rollout of new sales tools, reporting capabilities, and operational processes
  • Develop documentation and training materials
  • Act as a liaison between sales teams and enablement stakeholders
  • Partner with corporate sales operations, Finance and IT teams
  • Provide feedback and recommendations on system improvements
  • Support evaluation and adoption of new sales productivity tools
  • Partner with Sales, Marketing, Finance, and Strategy teams to ensure alignment on pipeline visibility, territory planning, and performance tracking
  • Support territory design, account segmentation, and quota planning initiatives
  • Collaborate with finance teams on forecasting and revenue reporting

Requirements:

  • 3 years in sales operations, revenue operations, or analytical roles
  • Advanced knowledge of CRM software (Salesforce), Excel, and data visualization tools like Power BI and/or Tableau
  • Strong ability to analyze data, identify trends, and provide actionable insights
  • Ability to collaborate across departments and train team members
  • Bachelor’s degree in Business Administration, Finance, or a related field

Additional Information:

Job Posted:
March 26, 2026

Work Type:
Remote work
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