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Forward thinking Sales Office Manager wanted with a passion for people and head for business. We are looking for an experienced Sales Office Manager with a drive to motivate a team that can deliver challenging targets for enquiries, conversion, confirmed business and repeat business.
Job Responsibility:
Manage the booking process and the cycle of enquiries within bedrooms, meetings, events & weddings, restaurant, spa and spa treatments
Overseeing the control of rotas
Managing and developing the team
Being the point of call for any business issues
Monitoring performance levels and giving direction to ensure KPIs are met
Manage the day to day enquiries/booking process and aftercare
Monitor and report on KPIs that will ultimately drive the Hotel’s sales strategy
Requirements:
Experience as a Sales Office Manager
Drive to motivate a team to deliver challenging targets
Skills to manage and motivate a team to achieve KPIs
Ability to work to a high level of detail
Ability to make vital business decisions
Strong leadership and influencing skills
Enjoy working in a competitive and customer-led environment
What we offer:
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)