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Sales Office Assistant Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Bury St Edmunds

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Here at Sealey, we are seeking to recruit a Sales Office Assistant Manager to join our team based in Bury St Edmunds, Suffolk. You will join us on a permanent basis and in return, you will receive a competitive salary plus benefits.

Job Responsibility:

  • Managing the day-to-day operations of the Sales Office
  • Actively champion a proactive upselling environment by encouraging commercial awareness, coaching best-practice sales behaviours, and recognising individuals who consistently drive revenue growth
  • Support the department alongside the Supervisors and Sales Office Manager to ensure calls are answered within the agreed Service Level Agreement
  • Liaising between departments to resolve internal and customer issues
  • Ensure that each advisor has the training, skills, and equipment required for their specific tasks and that they work within the Company Guidelines
  • Ensuring that the team always portray a ‘can do’ positive attitude with colleagues and customers alike
  • Identify problems with products and actively ensure any relevant information is passed on through the QC system

Requirements:

  • Experience supervising or managing a team, ideally within a Call Centre or Sales environment
  • The ability to motivate a team of Customer Service Advisors and Sales Administrators
  • Outstanding communication skills with the ability to communicate effectively at all levels, internally and externally
  • A sound working knowledge of Microsoft Office applications
  • The ability to work autonomously without direct supervision
What we offer:
  • Comprehensive training on our telephone and computer systems and business processes
  • 22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays
  • Pension scheme
  • Life assurance scheme
  • Health cash plan
  • Staff discount on Dellonda and Sealey products
  • Free on-site parking

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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