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Sales Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Nanjing

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Sales Manager position at The Westin Nanjing Resort & Spa focused on maximizing revenue while maintaining guest loyalty through sales techniques, processing reservations, and providing excellent guest service.

Job Responsibility:

  • Contact appropriate individuals or departments to resolve guest calls, requests, or problems
  • Use sales techniques that maximize revenue while maintaining guest loyalty
  • Determine and give complimentaries to guests
  • Promote awareness of brand image
  • Process requests for redeeming Marriott Rewards points
  • Process all reservation requests, changes, and cancellations
  • Enter Marriott Rewards information
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Perform general office duties to support Sales & Marketing
  • Assist management in training and motivating employees
  • Follow all company policies and procedures
  • Welcome and acknowledge all guests according to company standards
  • Develop and maintain positive working relationships
  • Monitor performance of others
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience

Nice to have:

  • Passionate
  • Active and takes pride in maintaining well-being
  • Optimistic
  • Adventurous
What we offer:
  • Marriott Rewards points
  • Complimentaries for guests
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Commitment to non-discrimination

Additional Information:

Job Posted:
November 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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