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The Four Seasons Hotel Seoul is looking for a Sales Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Director of Sales.
Job Responsibility:
Administer the sales program of the hotel
Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Marketing plan
Actively participates in achieving the departmental goals, which contribute to the Marketing budget
To solicit from the local corporate / MICE / leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities
To write strategic sales action plans for the corporate / MICE / leisure segments
Closely monitors accounts revenue and business production for Corporate / Embassy/ Government / FIT / Meetings/Events accounts
Maximises up-selling opportunities whenever possible
Attends related work functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel
Plans sales trips, under the direct approval of Assistant Director of Sales, Director of Sales or Director of Marketing to major market areas, calling on accounts within the specific market areas
Reviews direct competition and conducts regular research
With the assistance of the office supporting staff to keep and maintain the hotel data base and Central Information System in the most efficient and effective manner
Complete weekly Golden S&C sales calls report
To maintain an up-to-date record of all account corporate profiles on Golden S&C
Conduct telemarketing and research from internet and internal resources to qualify accounts
To project a professional image when representing The Hotel
Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary
Handle any duties as designated by the Director of Sales
Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications
To strive to meet / exceed sales target set by the Director of Sales
Under the leadership of the Director of Sales, to carry out the day-to-day sales activities in the corporate / leisure and MICE market / under the set policies and procedures
Develop new accounts by mapping specific business and buying tendencies
Conducts site inspections
Maintains close communication with the Conference Service Team in the group process of their accounts
Attends the pre-event meeting and post-event meeting as required, chaired by Conference Service Team
Follow up with Conference Service Team after the post-event meeting with Thank You calls and send Thank You Letter together
To cross-sell other sister properties, F&B, vouchers, SPA whenever possible
To liaise with all WSOs to generate and follow up on potential sales leads
Responsible for the training and development of other junior corporate and commercial sales staff the finest professional standard and lead by example
Create and execute direct sales plan specific for new business development
Requirements:
Min 2 to 3 years experience in hotel sales
Bachelor above education background
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Problem solving, reasoning, motivating, organizational and training abilities
Proficient in the use of Microsoft Office
Good bilingual writing skills
Must already possess valid work authorization in South Korea