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We are seeking an energetic and motivated Dual Sales Manager to lead our sales efforts and drive business growth at our Courtyard and Residence Inn in Northeast Louisville. In this role, you will develop strategic relationships, identify new opportunities, and manage key accounts to maximize revenue. Your leadership will inspire our sales team and elevate our hotel's presence in the competitive market.
Job Responsibility:
Cultivate and maintain strong relationships with corporate clients, event planners, and travel agencies through proactive outside sales efforts
Develop and implement effective marketing strategies to attract new business and retain existing customers
Manage B2B sales initiatives by identifying target markets, conducting outreach, and closing deals that align with hotel objectives
Utilize technology sales tools such as Delphi to track leads, monitor sales pipelines, and analyze performance metrics
Lead negotiations with clients to secure profitable contracts while ensuring customer satisfaction and loyalty
Oversee business development activities by analyzing market trends, competitor strategies, and customer needs to identify growth opportunities
Provide exceptional customer service by addressing client inquiries promptly and ensuring a seamless experience from inquiry to booking
Requirements:
Proven experience in outside sales, management, and B2B sales within the hospitality or related industries
Strong marketing acumen combined with technical sales expertise to promote hotel services effectively
Proficiency in Delphi or similar CRM platforms for account management and analysis skills
Excellent negotiation skills with a focus on building long-term relationships
Demonstrated leadership abilities to motivate teams and drive results in a fast-paced environment
Business development expertise with a strategic mindset for expanding market reach
Exceptional customer service skills to ensure client satisfaction at every touchpoint