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Responsible for proactively soliciting and managing group/catering-related opportunities; manages group/catering opportunities not handled by the Event Booking Center; up-sells each business opportunity to maximize revenue opportunity; achieves personal and team related revenue goals; ensures business is turned over properly and in a timely fashion for proper service delivery; provides service to customers to grow share of the account and drive customer loyalty.
Job Responsibility:
Identifies new group/catering business to achieve personal and property revenue goals
Closes the best opportunities for the property based on market conditions and property needs
Services our customers in order to grow share of the account
Builds and strengthens relationships with existing and new customers to enable future bookings
Provides accurate, complete and effective turnover to Event Management
Provides excellent customer service consistent with the daily service basics of the brand
Sets a positive example for guest relations
Requirements:
High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
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