Sales Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re seeking a confident Sales Manager – Groups & Events to join our chic, design-led hotel in the heart of Melbourne. Reporting directly to our Director of Sales, you’ll be the go-to for MICE business, driving group bookings, conferences, and special events — with wedding sales experience a bonus. You’ll be joining a fun, supportive environment with a fantastic team that’s passionate about delivering results and celebrating success together. You’ll also be part of a hotel recognised among the very best, proudly named in Gourmet Traveller’s Top 10 Best Luxury Hotels in Australia and crowned as one of the Best Hotels in Victoria in the Gourmet Traveller 2025 Hotel Guide. As part of Le Méridien Hotels & Resorts, a portfolio spanning over 100 destinations worldwide, you’ll represent one of the world’s most iconic luxury brands — synonymous with European glamour, mid-century elegance, and inspiring guests to savour the good life. Melbourne is the newest addition to the global collection and a showcase hotel for the brand, blending timeless sophistication with a distinctly local edge.

Job Responsibility:

Convert high-value MICE enquiries into confirmed events
Drive group & event sales across corporate, leisure, and weddings
Prospect, negotiate, and close contracts with confidence
Showcase our stunning venues and deliver seamless event experiences
Partner with Revenue, Marketing and Operations to exceed client expectations
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
Builds and strengthens relationships with existing and new customers to enable future bookings
Develops relationships within community to strengthen and expand customer base for sales opportunities
Manages and develops relationships with key internal and external stakeholders
Provides accurate, complete and effective turnover to Event Management
Participates in sales calls with members of sales team to acquire new business and/or close on business
Executes and supports the operational aspects of business booked
Identifies new business to achieve personal and location revenue goals
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities for the location based on market conditions and location needs
Gains understanding of the location’s primary target customer and service expectations
serves the customer by understanding their business, business issues and concerns, to offer better business solution
Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
Services our customers in order to grow share of the account
Executes and supports the company’s customer service standards
Provides excellent customer service consistent with the daily service basics of the company
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels

Requirements:

1–2 years’ experience as a Sales Executive/Manager in hotels
Proven track record in Groups & Events sales
Bonus: wedding sales experience
Skills in CI/TY, Opera & Key Watcher are highly regarded
Strong prospecting, negotiation, and relationship skills
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing or related professional area

Nice to have:

wedding sales experience
Skills in CI/TY, Opera & Key Watcher

What we offer:

fun, supportive environment
fantastic team that’s passionate about delivering results and celebrating success together
part of a hotel recognised among the very best
proudly named in Gourmet Traveller’s Top 10 Best Luxury Hotels in Australia
crowned as one of the Best Hotels in Victoria in the Gourmet Traveller 2025 Hotel Guide
part of Le Méridien Hotels & Resorts, a portfolio spanning over 100 destinations worldwide
represents one of the world’s most iconic luxury brands — synonymous with European glamour, mid-century elegance, and inspiring guests to savour the good life

Additional Information:

Job Posted:
August 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Manager