Sales Manager Job at Marriott Bonvoy (Bend)

Job Responsibility

Drive revenue by promoting the hotel’s services, amenities, and facilities to prospective and existing clients
Support the hotel’s commitment to exceptional guest service while contributing to overall financial performance
Proactively develop business, nurture client relationships, and collaborate with internal departments to ensure seamless execution of all booked events and group business

Requirements

Solicit new and existing accounts to meet or exceed revenue goals through phone outreach, outside sales calls, site inspections, and written communication
Respond to sales inquiries for guest rooms and meeting and event space
Proactively identify prospects, qualify leads, and generate new business opportunities
Build and maintain strong client relationships through hosting, entertaining, and consistent account management
Conduct property tours and site inspections, presenting hotel offerings and addressing client questions
Prepare proposals, determine rates, negotiate contracts, and service accounts to ensure satisfaction and retention
Prepare customer correspondence, internal booking reports, and maintain accurate files and documentation
Participate in daily sales meetings, pre‑convention meetings, training sessions, and other required sales‑related activities
Collaborate with all hotel departments to ensure seamless service delivery and high‑quality customer experiences
Represent the hotel at trade shows, community events, and industry meetings
Maintain a strong understanding of market trends, competitive landscape, and customer needs
Identify client needs and potential objections
present persuasive solutions to close business
Negotiate rates and terms to maximize revenue while maintaining client satisfaction
Apply effective revenue and yield management strategies, including optimizing function space and targeted solicitation during low‑demand periods
Consult with client representatives to plan event details such as attendance and space requirements
maintain comprehensive knowledge of hotel offerings
Maintain deep understanding of market position, pricing structures, booking trends, and future hotel planning
Stay informed about competitive markets both within and outside the immediate area
Develop creative marketing and sales techniques to attract and retain business
Respond promptly and courteously to guest requests, questions, and concerns
Maintain a flexible schedule to accommodate client needs and business demands
Analyze lost business to identify trends and opportunities for improvement
Partner with operations teams to ensure full participation in servicing accounts and delivering exceptional guest experiences

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