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We are seeking a Senior Sales Manager and industry veteran to lead a transformation from transactional 'box-selling' to high-value, tailored IT solutions. In this role, you will not be tasked with an overhaul, but rather the professionalization of an existing, defined sales process. You will act as a strategic bridge between a team of 9 and the executive leadership, eventually taking full ownership of the sales department to relieve the CEO of daily operational burdens.
Job Responsibility:
Oversee a team of 5 Sales Reps, 3 Inside Sales Reps, and a Sales Operations Lead
Improve and document current sales cycles—ranging from transactional to 12-month complex solution sales—without making drastic, unvetted changes
Implement rigorous 'account control' strategies and manage the pipeline with a laser focus on sales hygiene and accuracy
Develop and maintain official company sales playbooks, training manuals, and templates to ensure consistent messaging and 'tailored' customer experiences
Build deep, long-term relationships with Tier 1 vendors, moving beyond transactional purchasing to collaborative growth
Evaluate and enforce consistency within Salesforce to provide leadership with clear visibility into forecasts and KPIs
Collaborate with the CEO to develop and implement a Gross Profit (GP)-based incentive model for the sales team
Conduct in-depth analysis of competitors and local market trends to pivot strategies effectively
Work closely with the CTO and Pre-Sales Engineers to ensure solutions meet complex client needs in verticals like Construction, Energy, and Healthcare
Requirements:
Minimum of 10–15 years of experience in IT Sales Management, specifically within Managed Services (MS) and Professional Services (PS)
Demonstrated experience managing multi-disciplinary teams (Field Sales, Inside Sales, and Sales Ops)
Ability to demonstrate a 'tailored approach' to sales, focusing on business outcomes rather than high-volume product pushing
Familiarity with IT infrastructure, networking, or smart technology solutions to align with engineering and CTO visions
Expert-level proficiency in Salesforce CRM and a history of creating formal Sales Playbooks
A University degree in Business, Information Technology, or a related field is preferred
Experience navigating the procurement and sales cycles of the Construction, Public Sector, or Mining industries
Nice to have:
Experience navigating the procurement and sales cycles of the Construction, Public Sector, or Mining industries
What we offer:
Strategic Autonomy: Transition into a 'hands-off' leadership role where you have the authority to voice concerns and drive updates
Legacy Building: The opportunity to professionalize a 12-year-old established firm and create the foundational playbooks for its future
High-Value Portfolio: Represent a company that excels in 'Smart Building' simulations, managed services, and complex professional services
Performance Incentives: Compensation includes a bonus structure directly tied to the Gross Profit (GP) earned by the sales team
Stable Environment: Join a collaborative team culture that avoids the 'transactional feel' of large corporate firms