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The Sales Manager at Ōme Caterers is a proactive, relationship-driven hospitality professional responsible for driving new business through outbound sales efforts, cultivating long-term partnerships, and converting both self-generated and inbound opportunities into exceptional events. This role will report the VP of Sales and work directly with our Executive Chef and Event Production Manager. This role is proactive and relationship-focused rather than transactional. The Sales Manager is responsible for building and maintaining a robust sales pipeline by developing relationships with venues, event planners, corporate partners, and community stakeholders. This role positions Ome as the preferred catering partner for high-touch events by serving as a trusted adviser to clients and acting as a brand ambassador in the market.
Job Responsibility:
Proactively generate new business through outbound sales efforts, networking, and relationship-building
Seek and attend networking groups and events
Work independently towards client outreach to develop new client relationships and to initiate sales opportunities, through networking and relationship-building
Complete monthly KPIs that contribute to prospecting and outbound sales efforts
Build and maintain a robust pipeline of prospective clients, exclusive and premier venues, planners (social and corporate/nonprofit), and referral partners
Identify and pursue new sales opportunities across all markets: weddings, mitzvahs, corporate events, and private celebrations
Own and manage the full sales cycle, from prospecting and initial outreach through contract execution. Collect all deposits due prior to upcoming events
Maintain positive internal and external client relationships and liaison as necessary to ensure a consistently positive prompt interaction
Participate, conduct client meetings, sales calls/follow up
Prepare and present customized proposals, menus, and pricing in collaboration with culinary and operations leaders
Support brand visibility through tastings, site visits, influencer/ industry events, and networking opportunities
Collaborate closely with culinary, operations, and event production teams to ensure seamless handoff and execution
Maintain accurate records in Tripleseat, tracking leads, outreach, follow-ups, and conversions
Track lost business and lead inquiries to better understand trends in business
Meet or exceed individual sales targets and new business goals
Uphold and communicate Ōme’s standards of hospitality, professionalism, and brand integrity
Requirements:
2–4+ years of sales experience in catering, events, hospitality, or a related service-driven field
Demonstrated success and ability to manage and grow outbound sales, prospecting, and relationship-driven business development
Strong network—or the ability to build one—with planners, venues, corporate contacts, or community partners
Confident communicator with strong presentation and negotiation skills
Ability to partner with culinary and operations leaders on menu development, logistics, and detailed event execution
Highly organized, exceptional attention to detail, and self-directed, able to manage multiple opportunities simultaneously
A hospitality-first mindset—warm, polished, and solutions-oriented
Comfort working toward revenue goals and performance metrics
Proficiency with technology, particularly Tripleseat and Microsoft Office
Availability for evenings and weekends to support tastings, site visits, and events
What we offer:
Competitive salary and performance-based incentives
Health, dental, and vision insurance
Paid time off and holiday pay
Opportunity to work in a high-end, luxury hospitality environment with a passionate team