Sales Manager

• Establish client base through direct outside and inside selling
• Achieve personal and team goals
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services
• Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
• Monitor and handle inquiry calls and provide client proposals
• Work closely with other hotel departments to facilitate services
• Disseminate sales-related information to other departments
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients
• Entertain clients
• Maintain client files and update information daily
• Produce monthly sales-related reports and sales forecasts
• Attend and represent hotel at trade shows and conventions
• Participate in daily sales meeting, pre-convention meetings, training and other sales related meetings
• Develop/maintain knowledge of market trends, competition and customers
• Professionally represent the hotel in community and industry organizations and events
• Participate as team player with all departments
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings

• High school or equivalent education required
• Bachelor’s Degree preferred
• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests
• Advanced knowledge of the sales and hospitality principles and practices
• Results-oriented writing techniques and strategies for correspondence
• Appropriate and accurate grammar and punctuation in written communication
• Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information
• Ability to proactively prioritize needs and effectively manage time and resources
• Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients
• Two-four years of employment in the hospitality industry or related sales field
• English is a must
• other languages are a plus
• Basic math skills

Experience with Delphi, Opera, and/or OnQ is a plus

• Comprehensive health insurance
• retirement plans
• paid time off
• on-site wellness programs
• local discounts
• employee rates on hotel stays
• ongoing training and development opportunities