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Camden’s Sales Managers have overall responsibility for delivering sales excellence of their multifamily portfolio. Sales Managers foster a high-performing sales culture, create a sense of team purpose, motivation, and accountability. Sales Managers directly supervise the leasing team and serves as a driver to sales and revenue performance. With the support of leadership, Sales Managers train, develop, and empower leasing staff to achieve sales performance goals.
Job Responsibility:
Oversee sales operations at one or more communities
Collaborates with leadership to set goals to exceed net market rent, revenue, occupancy, new leases, renewals, and customer sentiment score
Motivates leasing team to capture all leads with a customer focused mindset and sets accountability for achieving sales goals
Develops, trains and manages a high performing team
Proactively identifies opportunities and solutions to improve sales tools and processes
Responsible to ensure company initiatives shared by support teams are implemented
Create weekly and monthly strategies to achieve portfolio goals
Engages and promotes resident retention
Empowers and trains leasing team to overcome objections related to sales, retention and customer service
Leads by example and contributes to Camden’s commitment to create a great place to work
Demonstrates exceptional ability to communicate and connect with team members
Maintain current knowledge and understanding of the industry, competition, and market
Monitor customer relationship management tools and sales performance dashboards
Timely complete administrative tasks
Requirements:
Minimum of two years of leasing experience in residential property management required
supervisory experience preferred
Ability to meet and exceed sales and customer service objectives
Positive attitude, strong work ethic, and ability to lead and motivate others
Maintain professional demeanor during high stress situation
Self-motivated with the ability to take initiative without instruction
Ability to work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Teams, Word, Excel, and Outlook
Must possess professional written and verbal communication skills