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Sales Manager

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Ann Taylor

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Location:
Canada, Ottawa

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Category:
Sales

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Contract Type:
Not provided

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Salary:

21.60 - 27.00 CAD / Hour
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Job Description:

Sales Manager position at Talbots, a leading omni-channel specialty retailer of women's clothing, shoes and accessories. The role involves creating a culture of hospitality, driving sales, coaching the team, and ensuring operational excellence in a store environment.

Job Responsibility:

  • Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally
  • Help customers to look and feel their best by providing style advise based on their specific needs
  • Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty
  • Achieve sales and hospitality driven metrics in key measurable areas including: clientelling/outreach, appointment setting, Talbots Classic Awards etc
  • Reinforce consistent selling and service standards through coaching, training, and accountability
  • Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business
  • Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business
  • Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved
  • Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws
  • Develop and maintain positive working relationships that support a productive work environment

Requirements:

  • Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store
  • A model of professionalism with strong work ethic, integrity, and respect for others
  • Customer-centric, understanding how the importance of exceptional service contributes to growing store sales
  • An educator, coach and mentor that inspires team associates based on their individual strengths
  • Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment
  • A clear communicator of business-related information, and brand initiatives
  • Ambitious, enthusiastic and friendly, with the ability to work cooperatively in a diverse work environment
  • Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
  • Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays
  • Have open availability of 40 hours per week
What we offer:
  • Growth tools to grow beyond this position
  • Incentive Opportunities
  • Comprehensive benefits packages
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Referral Incentive Program
  • discounts on travel, shopping, concerts and more

Additional Information:

Job Posted:
December 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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