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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Sales

Sales Manager

United States, Waltham 70000.00 - 78000.00 USD / Year · Job Posted February 20, 2026
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Job Description

This person will solicit group business that will enable the hotel to meet and/or exceed revenue goals in room and food and beverage. This position is designated for a seasoned sales professional who desires to be the best in their field and will continue to show exceptionally strong sales performance by consistently being the leader in revenue production.

Job Responsibility

  • Solicit group business to meet/exceed revenue goals in room and food and beverage
  • Prospecting new customers
  • Building relationships with new and existing customers
  • Written communication and contract negotiation
  • Analyzing, presenting and responding to RFP's daily
  • Participate in daily business review meetings, pre-event meetings, trainings and other sales related meetings
  • Work with other departments within the hotel to provide quality service to customers
  • Attend community/social events and industry meetings
  • Develop and maintain knowledge of market trends, and competition
  • Creates individual account development plans
  • Account Management – Adheres to best practices to ensure customer account objectives are defined and appropriate sales activities are completed
  • Accurately identifies the level of influence and decision making power of contacts in the customer organization and uses these to secure business
  • Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally
  • Monitors and maintains competitor set activity
  • Establishes, enhances and maintains productive quality working relationships with clients and customers
  • Contributes ideas to improve the products and services offered
  • Creates an atmosphere which motivates and encourages people to perform to the best of their ability.

Requirements

  • High school graduate, some college
  • A minimum of 2-3 years in a sales role
  • Strong Experience with Delphi FDC
  • Ability to prioritize and follow-through
  • Excellent writing and proof-reading skills
  • Strong experience with Microsoft Office programs
  • Ability to satisfactorily communicate verbally and in writing in English
  • Able to provide legible communication
  • Ability to compute basic mathematical calculations
  • Ability to prioritize and organize work assignments
  • Ability to be a clear thinker, analyze and resolve problems exercising good judgment
  • Ability to focus on detail
  • Must be proficient in computers, including Microsoft Office (Word, Excel, PowerPoint)
  • Strong Writing, editing, business letter format skills
  • Present a professional appearance and confidence
  • Ability to ensure security and confidentiality of client information and hotel data
  • Ability to work without supervision
  • Achieve and exceed budgeted room nights and revenue goals annually
  • Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service
  • Utilize the marketing plan in order to uncover new and potential business
  • Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requested
  • Must be able to lift and carry up to 50lbs.

What we offer

  • Comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
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