Sales Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Exploring your full potential and reaching career goals is a journey of self-discovery and ambition. It involves setting clear, achievable objectives, continuous learning, and embracing challenges along the way. Join us as at The Westin Melbourne as a Sales Manager and feel empowered by career growth opportunities in a people-first environment. We invest in individuals so they can transform their day-to-day tasks into steppingstones towards a fulfilling career path. At The Westin Melbourne, we rise to make each day better for our guests, our communities and each other.

Job Responsibility:

Manage large group and catering-related opportunities with significant revenue potential for MELWI
Develop and implement sales strategies to meet property objectives, supported by regular market analysis
Proactively identify business gaps, source new leads, and build a strong sales pipeline
Train in Marriott systems to generate proposals, maintain accurate reporting, and track business performance
Work collaboratively with the team to achieve the annual budget for group and catering revenue
Ensure client communication standards are met, including prompt follow-up on enquiries, connecting via phone, and sending proposals within 24 hours
Apply negotiation skills and creative selling techniques to close business and secure contracts
Build and maintain strong relationships with both existing and potential clients to encourage repeat bookings
Lead the Sales team to deliver exceptional service and consistently exceed guest expectations
Develop and manage relationships with key internal and external stakeholders
Uphold all company policies and procedures, ensuring timely completion of managerial responsibilities
Motivate, inspire, and support the team, fostering a positive and high-performing work culture
Plan and deliver team-building activities to strengthen engagement and promote associate well-being

Requirements:

Passionate about the hospitality and events industry
Proven sales experience with knowledge of corporate, PCO, and event management clients, accounts, and market trends
Experience driving group and catering-only business, with a track record of high proposal conversion rates
Skilled in relationship management, negotiations, and delivering strong sales results
Strong communication skills with the ability to work effectively across multiple teams and departments
Enthusiastic about growing your career and taking on new challenges
Self-motivated, driven, and energized in a fast-paced environment
Resourceful, solutions-focused, and armed with a can-do attitude
Full working rights in Australia

What we offer:

Exclusive staff discounts on food, beverage, and hotel stays across Marriott International for you, your family, and friends
Access to Life with the Works program, offering flexible working hours and locations, sabbatical leave, and paid leave during your birthday month
Opportunities for growth, development, and progression with internationally recognised training programs and global career pathways
Genuine care for your physical, emotional, and financial well-being through our Employee Assistance Program
Employee referral incentives for recommending friends to join the team
Be part of the largest hotel network in the world, where equality, diversity, and inclusion are core values

Additional Information:

Job Posted:
August 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Manager