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KidStrong Henderson Logo KidStrong Henderson · Sales

Sales Manager

United States, Conroe · Job Posted June 02, 2026
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Job Responsibility

  • Driving membership sales through high-volume outbound phone calls on inbound leads
  • Provides excellent leadership and management to create a positive, successful environment for clients
  • Properly manages and exceeds all KidStrong sales and operational budgets
  • Responsible for overseeing the sales process and systems
  • Works closely with the Center's Area Developer (owner) and Assistance General Manager to ensure that leads and future members are looked after during center visits
  • Builds and maintains KidStrong class size through scheduling optimization
  • Models all Center activities through self-involvement (leading by example)
  • If applicable, trains and mentors subordinates for ongoing success and future growth
  • Communicate with staff for all trials and anything they need to know about the members
  • Timely response and follow through with all owner requests and client and lead requests
  • Enforces KidStrong corporate and Center policies, business practices, systems and processes
  • Ensures that telephone inquiries (general and sales related), guest registration, credit and debit card handling, delinquent account procedures, customer care calls, and change requests are handled appropriately
  • Provides and maintains the highest level of customer service
  • Provides effective decision-making regarding customer service issues
  • Effectively overcomes objections to membership enrollment
  • Meets weekly and as needed with owner to discuss sales performance

Requirements

  • Prior experience in outbound phone sales (300+ calls/week is a typical outbound phone sales effort)
  • Strong sales mentality and comfortability with outbound sales efforts
  • Associate or bachelor's degree in business, education, or a related field preferred
  • Must have the ability to work weekday evenings and weekend afternoons
  • Be promotional-oriented and have the ability to schedule trials with a thorough vetting process
  • Understanding of all performance metrics (KPIs), revenue, etc.
  • Excellent verbal and written communication skills
  • Entrepreneurial spirit with an open, participative leadership style and drive for excellence
  • Ability to efficiently and effectively work at home under little supervision
  • Strong work ethic, integrity, and professional demeanor
  • Practical work experience using Microsoft Office products as well as G-Suite
  • Fitness, retail, insurance or auto sales, and/or hospitality industry experience preferred

Nice to have

  • Outbound phone sales experience: 2+ years
  • Customer Service: 2 years
  • Work from home/Virtual work

What we offer

  • Bonus based on performance
  • Flexible schedule
  • Training & development
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