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As Sales Manager, you will drive business development across assigned markets and segments, contributing directly to hotel revenue and strategic growth. You will build and maintain strong client relationships, source new business opportunities, and work closely with the Sales, Marketing, and Revenue teams to execute sales strategies aligned with annual goals and Four Seasons standards.
Job Responsibility:
Develop assigned markets and drive market share across leisure, corporate, and/or group segments
Proactively source new business and nurture existing accounts to maximize revenue
Achieve monthly, quarterly, and annual sales goals through client meetings, prospecting, site inspections, and participation in sales trips and campaigns
Generate leads, negotiate proposals, and secure business aligned with hotel budget and revenue targets
Utilize global sales tools, reporting systems, and WSO resources to enhance business development
Monitor market trends, competitive activity, and provide strategic insights to leadership
Maintain strong Golden Sales & Catering (Delphi) hygiene, including accurate account data and booking details
Collaborate with the Director of Sales and Commercial Director throughout the sales cycle up to contract stage
Requirements:
Bachelor’s degree in Business, Communications, Hospitality, or related field (preferred)
Minimum 2 years of progressive experience in luxury hotel or travel sales with proven results
Strong analytical, strategic, and creative mindset with an ROI‑driven approach
Excellent negotiation, presentation, and decision‑making skills
Fluent English communication skills
additional languages are an advantage
Strong understanding of local market trends, seasonality, and competitor landscape
Ability to build and grow long-lasting business relationships
Proficiency in Microsoft Office
experience with Salesforce, Delphi FDC, or Golden Sales & Catering is preferred
What we offer:
Competitive remuneration
Excellent Training and Development opportunities
Discover the world with attractive employee rates at Four Seasons Hotels worldwide
Complimentary Employee Meals and laundry/dry cleaning