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The Sales Manager is responsible for driving revenue growth by identifying new business opportunities, managing key client relationships, and executing strategic sales initiatives aligned with the hotel’s commercial objectives.
Job Responsibility:
Proactively identify and secure new business across corporate, MICE (Meetings, Incentives, Conferences, Exhibitions), and leisure segments
Develop and implement sales strategies to achieve and exceed revenue targets
Conduct sales calls, site inspections, and client presentations
Participate in trade shows, networking events, and industry forums
Build and maintain strong relationships with key corporate accounts, travel agents, and event planners
Negotiate contracts, rates, and agreements in line with hotel policies
Ensure high levels of client satisfaction and repeat business
Work closely with Revenue Management to ensure pricing strategies are competitive and aligned with market demand
Monitor market trends, competitor activity, and industry developments
Prepare accurate sales forecasts and reports
Liaise with Reservations, Front Office, and F&B teams to ensure seamless service delivery
Coordinate with the Events/Conference team to ensure successful execution of group bookings and functions
Support marketing campaigns and promotional activities
Requirements:
Bachelor’s degree in Hospitality Management, Business Administration, or related field
Minimum 3–5 years’ experience in hotel sales
Strong understanding of the local and international hospitality market
Experience with CRM systems and sales reporting tools