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As a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upsell. You play a key role in our sales efforts through the qualification of leads and deal-closing.
Job Responsibility:
Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)
Understand the customer’s needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.
Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
Follow up with the customer, maintaining a consistent, open channel
Work closely with the Community Manager to achieve smooth onboarding
Analyze and optimize sales targets (Office+AR) for each SMB customer
Identify new needs/challenges for the customer and forecast future expansion
Make sure any payment issues are taken care of on a monthly basis
Execute SMB retention plan
Support the Customer Experience team in terms of member support and service
Requirements:
Experience in B2B sales
Excellent team player
Strong Extensive experience working with various companies and stakeholders
High level of English & German - verbal and writing