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Sales Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Indonesia , Pontianak

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Job Responsibility:

  • Proactively solicit and handle sales opportunities
  • Ensure business is turned over properly and in a timely fashion for proper service delivery
  • Assist in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships
  • Achieve personal sales goals
  • Work collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
  • Build and strengthen relationships with existing and new customers to enable future bookings
  • Develop relationships within community to strengthen and expand customer base for sales opportunities
  • Manage and develop relationships with key internal and external stakeholders
  • Provide accurate, complete and effective turnover to Event Management
  • Participate in sales calls with members of sales team to acquire new business and/or close on business
  • Execute and support the operational aspects of business booked
  • Identify new business to achieve personal and location revenue goals
  • Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and know how to sell against them
  • Close the best opportunities for the location based on market conditions and location needs
  • Gain understanding of the location’s primary target customer and service expectations
  • Serve the customer by understanding their business, business issues and concerns, to offer better business solution
  • Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
  • Service our customers in order to grow share of the account
  • Execute and support the company’s customer service standards
  • Provide excellent customer service consistent with the daily service basics of the company
  • Set a positive example for guest relations
  • Interact with guests to obtain feedback on product quality and service levels

Requirements:

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 3 years experience in the sales and marketing or related professional area
  • OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 1 year experience in the sales and marketing or related professional area

Additional Information:

Job Posted:
March 14, 2026

Employment Type:
Fulltime
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