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This role involves managing sales processes, supporting guest needs, implementing sales techniques, and serving as a role model within the team. The position emphasizes collaboration, professionalism, and commitment to quality customer service.
Job Responsibility:
Resolve guest calls, requests, or problems
Use sales techniques that maximize revenue
Give complimentaries to guests as gifts
Promote awareness of brand image
Process reservation requests, changes, and cancellations
Support team to reach common goals
Monitor the performance of others.
Requirements:
High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience.
Nice to have:
None specifically mentioned.
What we offer:
Equal opportunity employer
Opportunities to grow within Marriott International