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Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.
Job Responsibility
Proactively soliciting and managing group/catering-related opportunities
Maximizing revenue opportunity
Achieving personal and team related revenue goals
Driving customer loyalty by delivering service excellence
Understanding the overall market
Conducting daily sales activities
Providing exceptional customer service
Building successful relationships
Requirements
High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major