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Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
Job Responsibility
Create and foster a culture of hospitality through exceptional customer experiences
Help customers to look and feel their best by providing style advice
Provide exceptional customer service experiences that promote product and build brand loyalty
Achieve sales and hospitality driven metrics including clientelling/outreach, appointment setting, Talbots Classic Awards
Reinforce consistent selling and service standards through coaching, training, accountability
Prioritize daily tasks to meet needs of customer, team and business
Understand balance between operational and selling energy
Maintain knowledge of business, competitive landscape, fashion trends, key business drivers
Ensure compliance of company policies and procedures and employment laws
Develop and maintain positive working relationships
Requirements
Passionate about selling
Natural ability to generate ways to drive new traffic
Model of professionalism with strong work ethic, integrity, and respect
Customer-centric
Educator, coach and mentor
Organized and strategic
Clear communicator
Ambitious, enthusiastic and friendly
Technological aptitude to navigate POS/iPad/handheld systems
Comfortable climbing ladders, moving around, standing for extended periods
Able to bend, reach, stretch
Ability to lift, carry, move at least 40 lbs
Ability to work a flexible schedule including opening/closing shifts, weekends, holidays
Open availability of 40 hours per week
What we offer
Growth opportunities
Incentive opportunities
Comprehensive benefits packages
50%, 60% & 70% merchandise discount off Talbots and Haven Well Within