Sales Manager

• Develop Sales Guides, which include role-playing, shadowing, and reviewing phone calls identifying opportunities to improve sales capabilities while ensuring adherence to compliance and legal regulations
• Mentor, coach, motivate, empower, and train a high performing Sales team
• Provide Sales Guides day-to-day leadership and direction, motivating the team to achieve key goals and performance expectations
• Leverage technologies and tools to achieve sales targets
• Assist in developing and implementing sales strategies and tactics to achieve business objectives
• Identify standard processes to emphasize continuous improvement and consistency in sales process and operations
• Effectively collaborate with various partners & stakeholders to achieve desired outcomes

• Minimum 5 years of sales and guest service leadership experience
• Prior performance management and goal-setting experience
• Quickly identifying gaps within the team while developing action plans to enhance individual and team sales achievement
• Direct involvement in day-to-day operations while also assisting with member and guest concerns
• Demonstrated solution-focused problem-solving and decision-making skills
• Ability to excel in a fast-paced matrixed sales environment
• Propensity to think strategically and tactically to achieve and exceed company and team initiatives
• Excellent communication, interpersonal, and organizational skills
• Strong negotiation and influencing skills
• Active Florida State Real Estate License
• Bachelor’s Degree or equivalent

Bilingual communication skills

• Health and savings benefits
• Educational opportunities
• Special extras that only Disney can provide
• Bonus and/or long-term incentive units
• Full range of medical, financial, and/or other benefits