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We are seeking a highly motivated, goal-oriented Sales Manager for the Corporate Group/Business Transient Market (Total Account Management). The individual will be responsible for the generation of successful achievement and future development of significant sales volume produced at established levels of profitability. Serving as the most visible ambassador of the Hotel, this position requires exceptional organization and dedication to interpersonal communications to fulfill the numerous responsibilities of client relationships, industry involvement, business strategy, financial accountability.
Job Responsibility:
Generate, achieve and develop targeted sales volume, reflecting budgeted levels of revenue generation and profitability
Upsell/negotiate services to maximize revenue and profit
Provide exceptional customer service through relationship development, strategizing account development and creating plans that fully exhibit commitment to the fulfillment of customer expectations
Sell the Hotel creatively, utilizing a goals/benefits/features approach to securing business
Assert comprehensive knowledge and keen awareness of both hotels primary market, its surrounding areas and resources
Maintain a working knowledge and awareness of the competition in current and changing conditions
completing yearly site visitations to be knowledgeable within the business climate as it relates to competitive advantage
Proactively prospect, research and solicit new accounts
Identify and develop new market opportunities and strategies, proactively pursuing the appropriate mix and type of business that will best achieve both hotels sales plan and direction
Responsible for maintaining the integrity of Sales records and reports including the booking database, account files and any forecasted account volume
Actively participate in Revenue Strategy meetings with Director of Sales & Marketing at weekly one on one meetings
Participate in team brainstorming sessions, hotel staff meetings and client events as required for specific business situation, or as requested by Director of Sales & Marketing
Conduct site inspections, escort client visits, actively entertain, and personally interact with customers
Promote the Hotel through regular industry involvement
Maintain a high level of professional standards including appearance, demeanor, ethics and image of self
Maintain positive employee relations in a supportive, team-oriented environment
Requirements:
3 to 5 years hotel Sales Management experience is preferred
Working knowledge of Corporate Group/Business Transient Markets
College diploma or degree in Hospitality Management ideal
Proficiency in software applications required
Functional within CI/TY platform is required
What we offer:
Competitive salary, benefits and pension, free meals and parking