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Parcel Pending is the leading provider of package management solutions for multifamily, residential, commercial, retail, and university properties in the United States and Canada. We deliver over 2 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders. We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Sales Manager, allowing you to make an immediate impact on our team and company. This role is a vital component to team and organizational success.
Job Responsibility:
Lead and further develop a team of up to 8 Inside Account Executives
Continuously recruit new Account Executives and further expand our national footprint
Consistently meet and exceed monthly and quarterly team sales goals
Ensure internal process, policies and procedures are adhered to by your team
Provide ongoing and consistent coaching, training, and development to your team
Provide assistance in generating customer leads, overseeing existing accounts and synchronizing the efforts of multiple sales departments
Develop consultative approach including discovery, solution selling and connecting the dots to solutions
Coach and train members of the team on sales tools and processes
Manage sales KPI's for individuals on the team and as a collective team unit
Ensure accurate information is maintained by your team in Salesforce (CRM)
Build, manage and forecast your own sales pipeline
Assist in closing large sales opportunities
handle and resolve escalated customer issues
Implement sales incentive programs and goals to increase employee performance
Evaluate processes to increase efficiencies and reduce redundancies
Monitor sales statistics to determine sales quota, inventory requirements and monitor customer preferences
Requirements:
Must have multi-family experience, with deep knowledge of smart locker industry
5+ years of sales team management with proven success
Strong leadership skills, with demonstrated ability to effectively lead and mentor a successful team through a complex sale cycle and process
Experience with impactful, consultative sales strategies
Successfully analyze and solve for challenges or obstacles in the sales process
Bachelor's degree or equivalent experience
What we offer:
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support