Sales Manager, Uber Eats SMB Job at Uber (San Francisco)

Sales Manager II, Uber Eats SMB

Uber Eats is seeking an exceptional Sales Manager to join our US&C Restaurants T...

Location

United States , Chicago

Salary:

130000.00 - 144000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

6+ years of full-cycle sales and sales management experience
4+ years of direct people management/sales management with proven quota carrying experience
Proven ability to meet or exceed sales targets in a fast-paced, metrics-driven environment
Bachelors degree

Job Responsibility

Lead & Develop: Coach, mentor, and inspire a team of Sales Representatives to achieve and exceed acquisition and revenue goals
Drive Results: Monitor performance, quota attainment, and pipeline health to ensure consistent execution and delivery against targets
Enable Success: Conduct regular deal reviews, call observations, and performance calibrations to identify strengths and growth areas
Foster Collaboration: Partner closely with cross-functional teams (Sales Operations, Account Management, Marketing, and City Operations) to align on market priorities and optimize performance
Strategic Influence: Serve as a key thought partner to Territory Leadership on short- and long-term business strategy, growth opportunities, and process improvement
Optimize Systems: Work with Sales Operations to analyze performance data, improve workflows, and ensure the team has the tools needed to sell effectively

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award
May be offered sales bonuses & other types of comp
Eligible to participate in a 401(k) plan
Various benefits

Fulltime

New

SMB Account Manager, Restaurants

The Account Manager role is an exciting opportunity to showcase your relationshi...

Location

United States , New York

Salary:

69500.00 - 77000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Minimum 3+ years of experience in sales, account management, operations, or a related field
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
Highly organized and detail-oriented, with a strong work ethic
Willingness to roll up your sleeves and dive deep into partner relationships and business challenges

Job Responsibility

Manage a portfolio of SMB restaurant partners on Uber Eats, driving growth and retention
Proactively identify risks & opportunities within your book of business, engaging merchants via outbound calls, performance reviews, and data-driven recommendations
Consult and upsell additional Uber Eats products and services to optimize merchant performance
Build meaningful, long-term relationships to position Uber Eats as the go-to delivery platform
Maintain consistent communication via email, phone, and in-person meetings where applicable
Champion restaurant feedback to help shape internal strategy and drive insights
Act as an ambassador for Uber Eats, ensuring partners understand and leverage our platform's full potential

What we offer

Eligible to participate in Uber's bonus program
May be offered sales bonuses & other types of comp
Eligible to participate in a 401(k) plan
Various benefits

Fulltime

Account Partner (Bilingual), Eats SMB

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...

Location

Canada , Toronto

Salary:

73571.00 - 77143.00 CAD / Year ▼

Uber

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)
Must be fluent in Mandarin/Cantonese (both speaking and writing)

Job Responsibility

Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Identifying new sales opportunities through product adoption and location expansion
Identify opportunities and recognize additional revenue potential
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

What we offer

eligible for various benefits
details at https://www.uber.com/careers/benefits

Fulltime

Account Manager (Bilingual Mandarin/English) Uber Eats, SMB

The Account Manager role is an exciting opportunity to showcase your relationshi...

Location

Canada , Toronto

Salary:

61500.00 - 68500.00 CAD / Year

Uber

Expiration Date

Until further notice

Requirements

Must be fluent in Mandarin and English language (both speaking and writing)
Minimum 3+ years of experience in sales, account management, operations, or a related field

Job Responsibility

Act as an ambassador of Uber Eats' mission, brand, and product
Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Establish and proactively maintain communication channels with merchant (restaurant) partners via email, phone, and face-to-face meetings
Provide hands-on vendor management and training on new merchant features and products
Identifying new sales opportunities through product adoption and location expansion and upselling merchants on marketing products (ads, promotions, etc)
Track merchant KPIs and OKRs to understand their success, issues, or opportunities and conduct regular business reviews
KPI & OKR centric methodology: Generate team consciousness about the need of results measured by important metrics
Build processes and standardize best-practices within merchant success and your territory
Identify key risks for our partnerships and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention
Partner with our Operations and Seller teams to manage relationships, resolve issues and answer merchant questions

What we offer

equity award
various benefits

Fulltime

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of experience in sales, account management, or similar functions
Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
Outstanding listening, communication and organizational skills
You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
Proficiency with tools like Excel, Google Sheets and Salesforce
Fluency in English

Job Responsibility

Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts

Sales Account Executive, SMB, Uber Eats

Uber Eats is looking for a high-energy, resilient, and strategic SMB Account Exe...

Location

South Africa , Johannesburg

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

1–3 years of professional experience in sales, account management, or business development
Bachelor’s degree or equivalent practical experience
Deep understanding of the South African retail/restaurant landscape (Johannesburg, Cape Town, or Durban specifically)
Fluent in English with exceptional verbal and written communication skills
Proficiency in CRM tools (e.g., Salesforce) and the Google Workspace suite

Job Responsibility

Own the entire sales process from initial outreach and lead generation to contract signing and hand-off
Identify high-potential restaurant partners that will add value to the Uber Eats marketplace
Effectively communicate how Uber Eats can drive incremental revenue and brand awareness for small businesses
Navigate complex conversations around commission rates, marketing spend, and operational requirements
Stay ahead of local trends and competitor activity to maintain a competitive edge
Work closely with the Onboarding and Account Management teams to ensure a seamless transition for new partners

Account Manager (SMB), Uber Eats

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...

Location

Austria , Vienna

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German and English
2+ years of professional experience in Account Management, Business Development, Sales, Partnership Management, Marketing or similar
A Bachelor's Degree or equivalent experience
Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment

Job Responsibility

Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Drive business growth within your portfolio by increasing product adoption, expanding to new locations, and uncovering new revenue opportunities
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Fulltime

Account Manager I, Eats SMB (Sales Plan)

The SMB team comprises our highest value local restaurant base. We know that hav...

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

2-6 years quota carrying experience
Account Management experience managing a high volume of accounts
Thriving in a fast & autonomous environment
Salesforce experience is highly advantageous

Job Responsibility

Lead post-deal partner management for a book of ANZ's highest value and potential SMB segment restaurant partners
Own partner relationships to yield tangible metrics outcomes
Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value
Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business
Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners

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Sales Manager, Uber Eats SMB

Job Responsibility

Requirements

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