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As an SMB Sales Manager you will identify new customers, creative ways to drive more businesses to purchase and utilise Docusign’s diverse solution suite. Passion, customer focus and execution excellence are some of our core cultural values. If you embrace these values and are passionate about leading and building a fast-growing sales team then Docusign wants to hear from you!
Job Responsibility:
Manage and lead a DACH Account Executive (AE) SMB sales team
Develop and implement upgrade and renewal process and strategies, and ensure compliance to internal data management and reporting including use of Salesforce.com
Assess sales activities and forecasts to determine sales progress and required improvements
Recommend and implement improvements to reach sales goals
Coach salespeople to develop their sales skills including vertical market management, forecasting, prospecting within account base, negotiations, and other necessary skills
while maintaining individual accountability to goals
Maintain and protect Docusign by hiring culturally aligned team members and leading by example
Contribute in complex discussions and the closing of the new business, including appropriate use of Senior Sales and Commercial Executives to elevate results
Work with each AE to develop and implement vertical-wide business and sales plans to achieve sales quota
Ensure the team effectively leverages sales tools and systems consistently and in alignment with Rules of Engagement
Communicate and prioritize product and business needs from the field to appropriate corporate departments
Identify and support opportunities for the training and professional development of your team
Operate well in a fast-paced, dynamic environment without requiring significant supervision
Requirements:
Fluency in both English and German
BA/BS degree in a business or a technical related field of study
Software sales experience in both an individual contributor and management role
2+ years of related experience
Nice to have:
Consistent overachievement of quota and revenue goals
Attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing
Managing multi-tiered customer relationships
demonstrated ability to coach and mentor
Proven track record of successfully managing high performing software sales teams
Ability to collaborate with business partners across Solutions Consulting, Marketing, Customer Success, Professional Services, Business Development and Channels to ensure alignment on go-to-market strategy
SaaS based document workflow application experience
Strong forecasting and reporting capabilities
Steadfast focus on customer success
Driven, optimistic, strong work ethic, humility, and excellent communication skills