Sales Manager - Public Sector Job at Microsoft Corporation (Taipei)

Job Description

Microsoft’s Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing differentiated customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. As a Sales Manager, you will drive transformation propelling both Microsoft and our clients towards achieving business outcomes. You will lead a team of sellers to execute Go to Market strategy for your Industry/Territory. Leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most senior levels of your customer and deliver industry-relevant solutions to help the customer adopt and embrace business transformation. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will leverage your extensive customer network and sales experience to execute against an account plan.

Job Responsibility

Leading and Transforming the Business: Analyzes and builds upon sales strategy and execution to drive success within their market based on Microsoft's and customer/partner needs
Drives the business within the segment, creating clarity on strategic direction with managers and teams
Coaches ongoing customer value realization and satisfaction contributing to net-new revenue and business growth
Applies industry and market expertise, proactively leading team(s) towards identifying solutions to drive new opportunities and strategies in alignment with customers needs
Leads the development and implementation of go-to-market for maximizing revenue, consumption, and growth across solution areas
Understands drivers of Digital & Artificial Intelligence transformation relevant to their customers and partners across business units and advises customers to optimally leverage transformation solutions across solution areas
Fosters a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals
Influences and works across segments, partners, and teams to drive growth and transformation, ensure alignment on short- and long-term account plans, define sale execution, and holds the team accountable for results beyond fiscal year boundaries
Builds and maintains a broad executive network inclusive of partners
In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance
Accelerating Growth: Understands drivers of Digital & Artificial Intelligence (AI) transformation relevant to their customers and partners across business units and advises customers to optimally leverage transformation solutions across solution areas
Consults with customers and internal/external Partners to ensure successful value realization in delivery of solutions to customers
Drives and coaches team to orchestrate across units and Partners to accelerate and leverage innovative transformation opportunities
Educates internal partners on industry trends and solutions
Supports efforts to expand relationships across customers' lines of business that enable innovative solutions, deliver business value, and create market growth
Supports team opportunities to leverage industry experts within MS to identify and execute on transformation opportunities
Leads the development and implementation of go-to-market for maximizing revenue, consumption, and growth across solution areas
Ensures area/territory plans leverage market-specific insights to highlight solutions that solve additional business and technology challenges
Provides guidance on customer planning execution ensuring short- and long-term strategies are acted upon and directs teams utilize available programs to drive growth
Facilitates the sharing of best practices, digital assets, and digital insights, and leverages them across Microsoft's segments for cloud solutions that accelerate new customer relationships and opportunities
Applies industry and market expertise, proactively leading team(s) towards identifying solutions to drive new opportunities and strategies in alignment with customers needs
Demonstrates industry-specific capabilities and expertise to represent Microsoft as a thought leader who can articulate connections between Microsoft solutions to relevant business contexts (e.g., speaking at external events)
Serves as a subject matter expert in relevant local trade, regulatory, and policy environments (e.g., opening doors and removing barriers for sales teams, partners, and customers) across geographic areas
Coaches others to tailor customer engagement for specific industries with relevant customer references and shares best practices with teams
Identifies and creates customer references for repeatable areas of success in select or strategic industries to develop a competitive advantage and to articulate ability to deliver customer value to achieve outcomes
Shares feedback from experience and expertise in industry to support the development of programs that scale and accelerate successful engagements
Driving Success with and Through Others: Influences and works across segments, partners, and teams to drive growth and transformation, ensure alignment on short- and long-term account plans, define sale execution, and holds the team accountable for results beyond fiscal year boundaries
Defines where orchestration is needed for success, creates new points of entry for integration and collaboration, sets the tone for an organizational culture of inclusion
Shares best practices for managing competing priorities, reducing complexity for customers
while maintaining a high level of accountability
Drives clarity when leading engagements with key stakeholders to develop short- and long-term execution strategies that meet our customers' and Microsoft's objectives
Coaches team(s) on the development of go-to-market strategies based on mutual business needs, and scaling across markets and/or globally
Builds and maintains a broad executive network inclusive of partners
Supports the development of an ecosystem of customer and external partners and identifies where there is a need for partners to act in Microsoft's market to accelerate consumption and/or growth
Supports and influences engagements between partners and executives on long-term business planning, the development of strategic partnerships, and influencing customer needs and outcomes
Directs and influences teams to maintain relationships with an ongoing long-term focus that looks past quarterly and annual targets
Creates a rhythm of business (RoB) with customers and partners that enables continuous engagement
Fosters a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals
Encourages managers and individuals across the organization to motivate, engage, and bring teams together
Leads a diverse and inclusive workforce, creates and hires a diverse team, and fosters an inclusive working environment via well-established inclusive behaviors
Identifies and rewards high performing individuals and supports their growth into more senior positions
Leading and Transforming the Business: Coaches ongoing customer value realization and satisfaction contributing to net-new revenue and business growth
Holds team(s) accountable for customer value realization and satisfaction, and coaches on semi-annual survey results
Orchestrates internal and external resources to focus on continuous improvement, focusing on key areas of improvements to further impact increasing customer value realization and satisfaction
Proactively monitors and influences relationships with multiple customer stakeholders (business and IT) and the collection of feedback to identify and understand the drivers of business value, satisfaction and sentiments
Understands customers' and partners' business models and helps them to evolve and achieve growth by ensuring internal alignment with external partners' needs
Understands portfolio of strategic partners (Global Systems Integrator (GSI), Independent Software Vendor (ISV) and supports engagement across teams
Analyzes and builds upon sales strategy and execution to drive success within their market based on Microsoft's and customer/partner needs
Leads and aligns team(s) to customer, partner, compete and market strategies that drive sales, consumption, and Digital & Artificial Intelligence (AI) transformation solutions
Collaborates with teams and managers to develop strategic initiatives, achieve targets, and effectively build and manage pipelines that deliver growth and customer/partner value realization
Supports internal talent development and works to attract talent to Microsoft
Leads sales team(s) by example, driving high-value engagements and creating trusted partnerships with customers and partners
Coaches team(s) on the execution of go-to-market based on customer, partner and Microsoft needs, and scaling business across markets
Oversees and drives balance in business, financial, and people outcomes across accounts and areas of the business
Manages customer planning efforts across accounts to ensure individuals and teams drive end-to-end orchestration for customer value realization and outcomes
Aligns teams to long-term expectations and goals to consistently leverage opportunities and execute on market sales strategies
Drives the business within the segment, creating clarity on strategic direction with managers and teams to enable revenue growth by addressing business and competitive needs
Facilitates orchestration amongst internal teams and holds others accountable
Collaborates and influences across segments, partners, and internal stakeholders to drive growth and transformation across accounts
Ensures key stakeholders and/or leaders are aligned across teams (e.g., Enterprise Operations Unit, Global Partner Solutions), and making progress on mutual plans and objectives
Drives teams to deliver success for business accountabilities
Leads team(s) to consistently leverage customer/partner insights and market strategies to identify opportunities to drive consumption, new cloud solutions, and annuity business
Influences team to apply a growth and customer/partner mindset to enable Digital & Artificial Intelligence (AI) transformation and offer business solutions that enable customer value realization and drive market share growth
Coaches team(s) on ensuring that Microsoft's systems, programs, and tools are being fully utilized to execute on customer planning and a rhythm of business (RoB) to align solutions and go-to-market priorities across Microsoft solutions lifecycles
People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring
Model: Live our culture
Embody our values
Practice our leadership principles
Coach: Define team objectives and outcomes
Enable success across boundaries
Help the team adapt and learn
Care: Attract and retain great people
Know each individual’s capabilities and aspirations
Invest in the growth of others

Requirements

Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 5+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR equivalent experience
2+ years direct/formal, indirect/informal, and/or project team people management experience
Master's Degree in Business Administration, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR Bachelor's Degree in Business Administration, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 10+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR equivalent experience
2+ years experience leading teams and/or managers in a Sales organization
4+ years direct/formal, indirect/informal, and/or project team people management experience

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Sales Manager - Public Sector

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