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Sales Manager - Proactive

https://www.marriott.com Logo

Marriott Bonvoy

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Job Description:

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

Job Responsibility:

  • Managing Sales Activities
  • Providing Exceptional Customer Service
  • Manages sales efforts for the hotel including local corporate and social catering
  • Works collaboratively with off-property sales channels
  • Responds to incoming catering opportunities
  • Identifies, qualifies and solicits new catering business
  • Understands the overall market
  • Closes the best opportunities for the hotel
  • Uses negotiating skills and creative selling abilities
  • Designs, develops and sells creative catered events
  • Maximizes revenue by up-selling packages
  • Manages catering sales revenue and operation budgets
  • Develops menus which drive sales
  • Executes and supports the operational aspects of business booked
  • Participates in and practices daily service basics of the brand
  • Monitors the effective resolution of guest issues
  • Ensures successful performance by increasing revenues, controlling expenses
  • Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments
  • Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards
  • Executes exemplary customer service
  • Serves the customer by understanding their needs
  • Gains understanding of the hotel’s primary target customer
  • Develops a close working relationship with operations

Requirements:

  • High school diploma or GED
  • 2 years experience in sales and marketing, guest services, front desk, or related professional
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
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